| Common Questions |
Answers |
Who approves the acceptance of
the supplier/contractor
|
You do. The Client has the final approval
of the contractor/supplier |
Are safety plans reviewed by us (the Client)
before approval
|
Yes, it is essential the Client is the only party that
approves the plan, as the Client can identify any specific
needs that may need to be addressed. |
| Can the system be expanded beyond the HSE compliance |
Yes, the system is a simple tool which can be added to
on request and a written quote will be given. |
Is an email sent to our contact person if a contractor
becomes non-complaint
|
Yes, all compliance related changes will trigger an email
to your contact person and the contractor will also be notified. |
| Is it possible to override the green light if
a contractor’s site performance is not to operating
standard? |
Yes, a discretionary override can be provided to you,
however the authority and rules need to be well defined
and notifications are required, and SAFcomm® is the
only party who can actually override the system. |
| What is the main benefit of using SAFcomm®? |
Simplifies the administrative role of contractor management,
allows a third party verification and frees up time for
a more pro-active management role |
| How do we know at any time which contractor has
already registered? |
You can log in at any time and look up the name of the
contractor by name or industry. Also when the contractor
first becomes compliant you will be sent an email confirmation. |
Can I get reports and copies of documentation
that is recorded?
|
Yes, All compliance data recorded is available for printing
by one of your authorised people. |
Does the system use any special software?
|
No, The system in on-line and uses a simple format very
similar to electronic banking. |
How secure is the system?
|
The system is held on a secure server (mirrored) with
a back up facility and has 128SSL encryption to protect
you and your contractor. |
| Does SAFcomm® audit each contractor? |
No, SAFcomm® collects, maintains, stores HSE and training
details and verifies insurance information supplied by the
contractor. If clients require audits to a standard (eg
AS:4801 etc) we can arrange this billable service through
an alliance partner. |
How accessible is the system?
|
You will have access to the system via the web portal
24/7 |
Do the insurance checks include wording and exclusions,
etc.
|
No, we validate policy dates, policy limits and basic
cover. Wording inclusions/exclusions etc need to be checked
by you or your legal council, risk managers or brokers,
etc. |
Can the systems be modified to suit our specific
needs?
|
Yes, if the modifications are extensive we will provide
you with a written quote, although the existing system has
extensive criteria which most Clients find more than adequately
cover their needs. |
| Can anybody access the contractor details? |
No, only authorised people have access to the system via
a login and password. |
